Policies, in one place.

Privacy Policy

What we collect, and who sees it.

Your statement and messages are visible only to the people you’re matched with and to KeyBee staff reviewing the match, never to a school, never to anyone else. We don’t sell data, and we don’t share it with a destination school without your say-so. Email and phone stay off your profile entirely; nobody sees them unless you choose to share them yourself.

A school’s name is always shown; its logo only once it has authorised KeyBee in writing to display it, and it can withdraw that at any time.

This is the short version. For exactly what we collect, why we’re allowed to, who processes it and where, and your rights under GDPR, Read the full privacy notice.

Terms of Service

What using KeyBee means.

KeyBee is a network, not a recruitment agency, not a marketing channel for any university, and not anyone’s representative. It makes an introduction between a student and alumni whose own move resembles the one they’re considering, what happens after that is between them.

It’s free, and it stays free, no fees, no tuition figures, no commission, for anyone. KeyBee never states or implies a chance of admission, and what an alumnus says is their own experience, not their school’s position; KeyBee doesn’t verify it beyond what they’ve written about themselves.

An account that doesn’t follow the Community Guidelines below can be suspended or removed. Anything arranged between a student and an alumnus, a call, a meetup, an application, isn’t run through KeyBee and isn’t KeyBee’s responsibility.

Cookie Policy

What cookies do here.

A couple of cookies keep you signed in, those always run, on every page. If you accept the cookie notice (or turn it on later from Privacy Settings on the You page), we also use PostHog to see which pages get used and where people get stuck, with your inputs masked. While you are signed in, your name and city are attached to that, so we can tell one session from another when something goes wrong. Your email address and phone number are not, and neither is anything you write, not your statement, and not a word of any conversation. Decline, and none of that runs; the site works exactly the same either way. We don’t sell this data or share it with a school.

Community Guidelines

How we expect people to treat each other.

• Be who you say you are. No fake profiles, no impersonating another person or a school.
• Speak from your own experience only, not for your school, and not about a programme you didn’t attend.
• No selling, soliciting payment, or recruiting on anyone’s behalf.
• No promising or implying a chance of admission, nobody on KeyBee can guarantee that, including KeyBee.
• Be respectful. Harassment, threats, or unwanted contact get an account removed.

You can block or report anyone, from any conversation, at any time, see Report a Problem below.

Report a Problem

Something wrong with a person, or with the product.

Inside the app, any message or profile has a Report action right there, reviewed the same day. For anything else, a bug, a safety concern, someone impersonating KeyBee, write to [email protected]. If you’re signed in, the You page also has a general “Report a problem” option under Privacy & Safety.

Contact

Write to us directly.

Questions about your data, a school that wants its logo shown, or anything else, write to [email protected] and we’ll answer directly.